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Webshop Not Loading on Laptop

junkgosherejunkgoshere Posts: 8
in The Commons

I access the Daz web site from 2 laptops (sourcing/purchases) and a PC (rendering)

Today, one of the laptops just shows the spinning circle on all products on the Daz web site.

I have:

  • Cleared the cache
  • Used another browser
  • Restarted it
  • Switched from wired to wireless internet
  • Checked that it is up to date (Windows and drivers)

The web shop products will still not load. I can go into my orders, navigate to a product from there, but the recommends, lightning deals, search page do not load, only spinning circles.

Has anyone else experienced this, or have a suggestions to try as this laptop is the one I use to browse/buy the most?

 

Comments

  • Cris PalominoCris Palomino Posts: 11,500

    Which browser? The other laptop is fine, though?

  • johnjdesigns108johnjdesigns108 Posts: 35

    I also have this issue. Site loads and links work; products just have spinning circles. 

  • ainm.sloinneadhainm.sloinneadh Posts: 480

    Broken on Firefox, Windows 11 here. It works fine on iOS.

  • laurieannlaurieann Posts: 8
    edited December 6

    Doesn't work on Firefox or Edge, Windows 11 PC

    Post edited by laurieann on
  • frank0314frank0314 Posts: 14,138

    I don't have FF installed but is working in Chrome on Win 10 and ChromeOS on the Chromebook, as well as Safari and Chrome on my iPhone

  • N00b4EverN00b4Ever Posts: 296

    For me is not working for me on either firefox or chrome on W11.

  • frank0314frank0314 Posts: 14,138

    I just installed FF on my iphone and I'm getting the spinning thumbnails. I'll report it.

     

  • junkgosherejunkgoshere Posts: 8
    edited December 6

    Cris Palomino said:

    Which browser? The other laptop is fine, though

     

    Yes, forgot to mention browsers tried - Edge, Chrome and FF.

    It works on my PC, and the laptop I am at now though! Just not my main laptop.

    Post edited by junkgoshere on
  • bytescapesbytescapes Posts: 1,847

    I'm seeing this too. Thumbnails are not loading on three separate Mac laptops (2 Apple Silicon, 1 Intel), under multiple different browsers, and on an AMD PC running Windows 11. They also fail to load on Windows 11 and Ubuntu 22.04 under emulation on one of the Mac laptops. On the other hand, they load without problems on my iPhone and iPad.

    This is a weird one. I can only imagine that something extremely specific is happening with Cloudflare's caching.

  • hepworthandrew_6975d83531hepworthandrew_6975d83531 Posts: 34

    Yup, getting the same. No Icons loading on the shop, which just gives me spinning wheels at the top (in the popular section) and a big blank space where the actual store is. Latest version of Safari.

  • Red Leaf SynergyRed Leaf Synergy Posts: 6
    edited December 6

    The problem happens on Brave, Firefox, and Edge. Time 09:35 am EST.

     

    see attached.

     

     

    UPDATE: everything is working on all browsers - TIME: 11:15am EST

    daz-Screenshot 2024-12-06 093250.jpg
    1869 x 1537 - 417K
    daz-Screenshot 2024-12-06 093310.jpg
    1813 x 1543 - 365K
    Post edited by Red Leaf Synergy on
  • hjakehjake Posts: 905

    Red Leaf Synergy said:

    The problem happens on Brave, Firefox, and Edge. Time 09:35 am EST.

     

    see attached.

     

    I tried all those browsers and on Google Chrome.

     

     

    daz-on-chrome.jpg
    2200 x 1278 - 157K
  • BarzoffBarzoff Posts: 103

    My wishlist doesn't show up either. No spinning thumbnails, no thumbnails at all.

  • vicster56vicster56 Posts: 77

    Same for me using Google

  • PixelPiePixelPie Posts: 327

    9 am Central Time here on 12/6 and I am having the same issue.  The store is spinning, my wishlist is not showing up, but my library is

  • ainukeainuke Posts: 83

    Not working for me on iPhone at 10:00 AM. Holiday gift links work, but Debut section is unpopulated with thumbnails, and Still new has no thumbnails but "See All Items" button is visible and directs to new page with blank (loading) thumbnails. 

  • Peter WadePeter Wade Posts: 1,633

    Another detail. I can get to the daily deal and the daily freebie, If I add them the cart the adding to cart box never finishes but if I go back, then look in the cart they have been added OK.

  • KristinFKristinF Posts: 43

    Shop not working here either.

  • TesseractSpaceTesseractSpace Posts: 1,409

    Not working for me on either my android tablet, iPhone, or laptop on any browser.

  • Brian&AliciaBrian&Alicia Posts: 140

    it's not working for me either. not on my desktop, or phone.

     

  • junkgosherejunkgoshere Posts: 8

    All OK for me now. Working on all 3 machines.

  • hjakehjake Posts: 905
    edited December 6

    hjake said:

    Red Leaf Synergy said:

    The problem happens on Brave, Firefox, and Edge. Time 09:35 am EST.

     

    see attached.

     

    I tried all those browsers and on Google Chrome.

     

     

     

    The end of humanity has been adverted. Everything is working in Firefox. smiley

    TIME NOW IS 11:03 EST

    and I just checked my android phone and all is good.

    Post edited by hjake on
  • BarzoffBarzoff Posts: 103

    It's working now!

  • frank0314frank0314 Posts: 14,138

    Yes, all browsers are now working...as far as we know. 

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