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No Download For Purchased Item

Faeryl WomynFaeryl Womyn Posts: 3,642
in Technical Help (nuts n bolts)

I got 3DA Maryse for Mika 7a few weeks ago, but when I went to download it tidat there's no download button.

Comments

  • SofaCitizenSofaCitizen Posts: 1,917

    That usually happens for some new products that have not been linked properly. However, that one is quite old. Also, I own that and according to DIM I installed it on the 9th of August and so it was there then. Checking again now I can still see the download button - so perhaps the purchase has not been updated in your account correctly?

  • Richard HaseltineRichard Haseltine Posts: 101,415

    Wheera re you looking? DIM, Daz Studio, Product library under your account?

  • Faeryl WomynFaeryl Womyn Posts: 3,642

    Looking under my account here, I manually download everything, unless there's no choice

  • Faeryl WomynFaeryl Womyn Posts: 3,642

    SofaCitizen said:

    That usually happens for some new products that have not been linked properly. However, that one is quite old. Also, I own that and according to DIM I installed it on the 9th of August and so it was there then. Checking again now I can still see the download button - so perhaps the purchase has not been updated in your account correctly?

    I just checked again and no download link on my product library. 

  • Faeryl WomynFaeryl Womyn Posts: 3,642

    Correction...I found it, the page is messed up for this one item, I had to scroll to the bottom of the page to find it.

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