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Smart content not working

Sfariah DSfariah D Posts: 26,548
in Technical Help (nuts n bolts)

I'm trying to load smart content but it won't load.  I just sit there watch it do nothing.

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Comments

  • crosswindcrosswind Posts: 8,059

    From the context menu in the upper right corner, Stop CMS then Sart CMS, see if it works.

  • Sfariah DSfariah D Posts: 26,548

    I am doing that but it isn't helping anything.  I am trying to uninstall McAffee to see if that is causing the problem.

  • Sfariah DSfariah D Posts: 26,548

    crosswind said:

    From the context menu in the upper right corner, Stop CMS then Sart CMS, see if it works.

    I did the stop and start CMS.  That didn't do anything.  I uninstalled and reinstalled CMS.  I don't know what is going wrong at this time.

  • crosswindcrosswind Posts: 8,059

    Then check in Preferences, CMS Settings tab, the status  of cms service, as well as the settings....

    If it's a Stop button, it means cms service is started. If it's a Start button, try clicking it to start.

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  • Sfariah DSfariah D Posts: 26,548

    I took my notebook to a fix it store at the same mall where I work.  It turns out the HDD is dying.  That is why it wasn't working.  It is working on my desktop but I have to use OneDrive as the HDD on this computer is tiny.

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