DS 4.23 GoZ Bridge is constantly crashing

DS 4.23 GoZ Bridge is constantly crashing.  I can't seem to use this bridge currently.

Help?

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Comments

  • RAMWolffRAMWolff Posts: 10,217

    I even tried starting up ZBrush and then sending the obj from DS and it crashed ZBrush! 

  • Richard HaseltineRichard Haseltine Posts: 101,507

    That could be an issue with a file - GoZ works via files stored in C:\Users\Public\Pixologic\GoZProjects as I recall (one of the folders in the GoZ folder anyway) so removing  them may clear the issue (but remove, don't delete, just to be able to undo)

  • crosswindcrosswind Posts: 7,307
    edited October 12

    Alternatively, try below steps:

    1) File Browser > go to: C:\Program Files\Your ZB application folder\Troubleshoot Help\. run GoZ_for_ZBrush_Installer_WIN.exe

    2) Fully close DS, then in DIM, completely uninstall and reinstall GoZ plugin. (If you use both DS General Release and Public Build, suggest you only reinstall GoZ plugin for General Release as you'll fail to install it for both versions... )

    3) Launch ZBrush, Preferences > GoZ > Clear cache files (that'll do what Richard mentioned) Then, Preferences > GoZ > Force reinstall, select your DS version

    4) Launch DS, press F2, in Bridges tab, assure the settings is as below screenshot. Then try sending an item from DS to ZBrush via GoZ, see if it'll work.

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    Post edited by crosswind on
  • RAMWolffRAMWolff Posts: 10,217

    Followed your instructions.  Now DS is telling me it can not find the ZBrush installation!  LOL

  • crosswindcrosswind Posts: 7,307

    RAMWolff said:

    Followed your instructions.  Now DS is telling me it can not find the ZBrush installation!  LOL

    Haha ~ odd ! This way was ever suggested from Zbrush official and I used to fix the issue for times, It always worked. Do you need me to record a video and you try it again ?

  • crosswindcrosswind Posts: 7,307

    Here's the quick video. Be noted that I don't have DS 4.23 General Release, so I demonstrated with DS 4.23.0.4 Public Build.

    https://mega.nz/file/WHoygIjY#B1uAl_YbnbTi0u-Mek5d_B8-OWM8udz1pEM90rFKqA4

  • RAMWolffRAMWolff Posts: 10,217

    OMG.  The GoZ plugin is not showing up in DIM.  angry

  • RAMWolffRAMWolff Posts: 10,217

    AND there is no button to have it installed via DIM on the product page.  LORDY! 

  • crosswindcrosswind Posts: 7,307

    The GoZ plugin came along with DS application package, you could've found it in DIM ah ~ Check by ticking Display Hidden in both Ready to Download and Ready to Install tabs...

  • RAMWolffRAMWolff Posts: 10,217

    Holy CRAP, I hid the GoZ plugin at some point.  WHAT THE HECK!  Grrrrrrrrrrr angry

     

  • RAMWolffRAMWolff Posts: 10,217

    BUT now I have a new dialog that pops up for a path.  I'm not sure where this goes....

     

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  • RAMWolffRAMWolff Posts: 10,217

    I've pointed the path to the DS main folder that contains the exe, nope.  I've tried other folders, nope.  I'm at a loss.  This seems new to me, never had this issue before.  Something might have change in .23 that has my system or the installer confused.  indecision

  • crosswindcrosswind Posts: 7,307

    Was it your first time to intall DS application as well as GoZ plugin ? Anywayt... check settings in DIM as shown in below screenshot.

    If there's no DS General Release application settings, set one for it.

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  • RAMWolffRAMWolff Posts: 10,217

    LOL.  I've been using DS since the beta days and ZBrush since version 3 so yea, I'm no newbie at all this. 

    In my last post I just asked what is the exaxt path I need to get the GoZ installed properly.  My DIM is set up correctly

  • RAMWolffRAMWolff Posts: 10,217

    Here is the results of the manual installation attempt. 

     

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  • crosswindcrosswind Posts: 7,307
    Haha...I know but now you're installing with executable file? I don't know... I always install it with DIM. Is it the correct version matching DS4.23?
  • RAMWolffRAMWolff Posts: 10,217

    I don't know that DIM cooralates with DAZ Studio numbering system.... I have this one DS4_GoZ_1.15.0.19_Win64.exe

  • RAMWolffRAMWolff Posts: 10,217

    I went ahead and submitted a help request for this.  Thanks for all your efforts CrossWind!

  • Richard HaseltineRichard Haseltine Posts: 101,507

    Your first attenpt was the Public Build version, not the Genral Reelase. A number of us seem to lack the installer for the General Release version - I didn't notice as I use the beta (one may have only one channel of GoZ installed at any time) but there is another thread on the topic, I think, and some discussion in one of the main threads.

  • RAMWolffRAMWolff Posts: 10,217

    I got the installer from my Content Library so whatever was there, which is the screen shot I have up a couple of posts. 

  • Richard HaseltineRichard Haseltine Posts: 101,507

    Using a manual plug-in installer for a DIM application installation may not work - they use diffrent places to store the application paths, and while DIM will read the stand-alone saved paths I am not sure the reverse is true.

  • crosswindcrosswind Posts: 7,307

    This time, I know there's no new GoZ plugin package for DS 4.23 General Release. What you have 1.15 is for DS 4.22.  For DS 4.23, GoZ version is 1.16. It works fine with Public Build, as I showed you in the above video.

    However, I put GoZ 1.15 version (for DS 4.22) into DS 4.23 Public Build, it also works with no issue !

    What is your Zbrush version ?

     

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  • RAMWolffRAMWolff Posts: 10,217

    I never upgraded ZBrush after it was aquired from Pixo so I have version 2022 fully up to date to the last update they offered.

  • RAMWolffRAMWolff Posts: 10,217
    edited October 13

    I just took a screen grab of the DIM showing that this seems to be for the current version of DS but I run into those issues installing it. 

    And yes, I'm aware it's for the Public and Beta builds but that's all that DIM is showing me that's available  indecision

     

     

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    Post edited by RAMWolff on
  • crosswindcrosswind Posts: 7,307

    So, do you have a 4.23 Public Build installed ? If you don't, I suggest you order a Public Build and install it first. Installing and using duo versions is a nice practice.

  • MasterstrokeMasterstroke Posts: 2,000
    edited October 13

    Isn't there a manually download for GoZ for 4.23?
    What version ist it exactly?
    I have "DS4_GoZ_1.15.0.19_Win64.exe" in my list.

    Post edited by Masterstroke on
  • RAMWolffRAMWolff Posts: 10,217

    That's the one I downloaded but it keeps exiting because it can't find the DAZ Studio path!

  • RAMWolffRAMWolff Posts: 10,217

    I tried DIM this AM and even removed the DAZStudio64 from the Users/Public/Pixologic folder but DIM wasn't looking for that.  It's looking for a path that's there but not seeing it I guess which is the main DAZ Studio folder "C:\Program Files\DAZ 3D\DAZStudio4\DAZStudio.exe"  It won't allow me to paste the path into the pop up, only to browse to it and of course I can't input the DAZStudio.exe part so maybe the path is incomplete according to what needs to "see" ... not sure.  NOT GOOD.  I had the weekend to work on my project and can't due to the bridge to ZBrush not working.  That's what I get for upgrading my DS to .23 angry

  • crosswindcrosswind Posts: 7,307

    RAMWolff said:

    I tried DIM this AM and even removed the DAZStudio64 from the Users/Public/Pixologic folder but DIM wasn't looking for that.  It's looking for a path that's there but not seeing it I guess which is the main DAZ Studio folder "C:\Program Files\DAZ 3D\DAZStudio4\DAZStudio.exe"  It won't allow me to paste the path into the pop up, only to browse to it and of course I can't input the DAZStudio.exe part so maybe the path is incomplete according to what needs to "see" ... not sure.  NOT GOOD.  I had the weekend to work on my project and can't due to the bridge to ZBrush not working.  That's what I get for upgrading my DS to .23 angry

    Check your PM ~~

  • RAMWolffRAMWolff Posts: 10,217

    Check your PM and thank you!

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