Premier Questions

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  • LeanaLeana Posts: 11,715

    mikael-aronsson said:

    One big change is that almost all discounts for non members are gone, before about 1/3 of all content in my wishlist had some discount at least, today there is about 10 items I think out of 834, this is of course to push users into one of the subscriptions, I get that, just saying that "everything is like before for non subscribers" is kind of untrue.

    Beside the discount on Daz Originals and PFAD items, items on sale today are the same for non-members and members, only the percentages are different.

    What has changed though is that the PA sale is over, so the number of PA stores on sale is much lower than in september. That has nothing to do with memberships.

  • y3kmany3kman Posts: 796

    AndrewJJP said:

    I am disgusted that they are not honouring past sale prices when calculating upgrade. Mods can tell me that it's fair to pretend the sales didn't happen as much as they want. I don't care. It's my money, and it's what I think that counts. Their upgrade offer is analogous to me buying something in a sale, requesting a refund, and expecting the full price. They sold me Daz+ to the value of 18 months. They can't now pretend they sold me less.

    It's also ridiculous to convert me to a Daz+ membership that's monthly and costs double without bothing to tell me in advance, or even when they did it.

    Most stores have the same policy. Daz honors pricing errors in favor of the customer but they would only refund or compensate customers based on the money they spent. The best option here is just to keep your Daz+ subscription and ignore Premier. The marketing team really should've communcated better, though. They could've announced it several months earlier and not just drop it out of nowhere.

    In an ideal world, Daz will owe me $1,000,000 when I ask a refund for Spuggles and Bijou in the future. But that's not how the market works.

  • Is there somewhere a documentation or a manual for the new features?
    Especially for the geometry sculptor?

  • crosswindcrosswind Posts: 6,973
    kuro_neko said:

    Is there somewhere a documentation or a manual for the new features?
    Especially for the geometry sculptor?

    I've seen no doc so far. You may send a ticket to Daz for requesting one. But if you're a user of Mesh Grabber3, you can well get to use it in 10 mins... but be ready for the bugs and crashes, quite a few.
  • AndrewJJPAndrewJJP Posts: 711

    y3kman said:

    AndrewJJP said:

    I am disgusted that they are not honouring past sale prices when calculating upgrade. Mods can tell me that it's fair to pretend the sales didn't happen as much as they want. I don't care. It's my money, and it's what I think that counts. Their upgrade offer is analogous to me buying something in a sale, requesting a refund, and expecting the full price. They sold me Daz+ to the value of 18 months. They can't now pretend they sold me less.

    It's also ridiculous to convert me to a Daz+ membership that's monthly and costs double without bothing to tell me in advance, or even when they did it.

    Most stores have the same policy. Daz honors pricing errors in favor of the customer but they would only refund or compensate customers based on the money they spent. The best option here is just to keep your Daz+ subscription and ignore Premier. The marketing team really should've communcated better, though. They could've announced it several months earlier and not just drop it out of nowhere.

    In an ideal world, Daz will owe me $1,000,000 when I ask a refund for Spuggles and Bijou in the future. But that's not how the market works.

    Indeed, that in my point. If I bought something at half price then I would expect to be refunded what I paid.

    In this case though, it is not a refund: They are the ones that changed the rules, not me, and I expect them to honour what I paid for.

  • LeanaLeana Posts: 11,715
    edited October 15

    AndrewJJP said:

     I expect them to honour what I paid for.

    They do. Your Daz+ membership is still valid for the duration you paid for, with the benefits you paid for, and without extra cost.

    If you switch to premier you're effectively exchanging what you bought for something else though. When you go to a store to exchange a product, they'll do the exchange and compute the possible extra charge for replacement item based on what you paid for the original one, not based on its full price.

    I understand you might be disappointed by what they're offering, but the way they're computing it does actually make some sense.

    edit: for the record, I do wish they offered a better conversion plan, like a reduced price for premier until your current membership expires (that would probably be a nightmare to implement though).

    Post edited by Leana on
  • Richard HaseltineRichard Haseltine Posts: 100,905

    AndrewJJP said:

    y3kman said:

    AndrewJJP said:

    I am disgusted that they are not honouring past sale prices when calculating upgrade. Mods can tell me that it's fair to pretend the sales didn't happen as much as they want. I don't care. It's my money, and it's what I think that counts. Their upgrade offer is analogous to me buying something in a sale, requesting a refund, and expecting the full price. They sold me Daz+ to the value of 18 months. They can't now pretend they sold me less.

    It's also ridiculous to convert me to a Daz+ membership that's monthly and costs double without bothing to tell me in advance, or even when they did it.

    Most stores have the same policy. Daz honors pricing errors in favor of the customer but they would only refund or compensate customers based on the money they spent. The best option here is just to keep your Daz+ subscription and ignore Premier. The marketing team really should've communcated better, though. They could've announced it several months earlier and not just drop it out of nowhere.

    In an ideal world, Daz will owe me $1,000,000 when I ask a refund for Spuggles and Bijou in the future. But that's not how the market works.

    Indeed, that in my point. If I bought something at half price then I would expect to be refunded what I paid.

    In this case though, it is not a refund: They are the ones that changed the rules, not me, and I expect them to honour what I paid for.

    and they are doing so - you are getting the Daz+ months you paid for. The conversion to Premier months is based on what you paid, and for you the balance of the value of longer remaining Daz+ membership or the traded in Premier Membership strongly favours the former - that is your call to make and I am certainly not going to try to tell you you are wrong; however, it has nothing to do with not honouring the original purchases you made.

  • TesseractSpaceTesseractSpace Posts: 1,406

    Richard Haseltine said:

    AndrewJJP said:

    y3kman said:

    AndrewJJP said:

    I am disgusted that they are not honouring past sale prices when calculating upgrade. Mods can tell me that it's fair to pretend the sales didn't happen as much as they want. I don't care. It's my money, and it's what I think that counts. Their upgrade offer is analogous to me buying something in a sale, requesting a refund, and expecting the full price. They sold me Daz+ to the value of 18 months. They can't now pretend they sold me less.

    It's also ridiculous to convert me to a Daz+ membership that's monthly and costs double without bothing to tell me in advance, or even when they did it.

    Most stores have the same policy. Daz honors pricing errors in favor of the customer but they would only refund or compensate customers based on the money they spent. The best option here is just to keep your Daz+ subscription and ignore Premier. The marketing team really should've communcated better, though. They could've announced it several months earlier and not just drop it out of nowhere.

    In an ideal world, Daz will owe me $1,000,000 when I ask a refund for Spuggles and Bijou in the future. But that's not how the market works.

    Indeed, that in my point. If I bought something at half price then I would expect to be refunded what I paid.

    In this case though, it is not a refund: They are the ones that changed the rules, not me, and I expect them to honour what I paid for.

    and they are doing so - you are getting the Daz+ months you paid for. The conversion to Premier months is based on what you paid, and for you the balance of the value of longer remaining Daz+ membership or the traded in Premier Membership strongly favours the former - that is your call to make and I am certainly not going to try to tell you you are wrong; however, it has nothing to do with not honouring the original purchases you made.

    I think the issue is that when we bought Daz+ on sale, we expected it to be treated the same as a normal purchase and that our Daz+ subscriptions would get the same sale offers that others with Daz+ would get. Now it's clear that DAZ doesn't see it that way and that they will hold our sale purchase against us when it comes to special offers like this one. Notably, this is the first time I've seen such a case from Daz, as when they do things like special offers for those that own a certain number of base characters, it has never been based on how much we paid for them. Neither have product discounts based on owning an early version of a product. So this is another new and negative change from the way they've done things in the past. 

  • pctech4nypctech4ny Posts: 184

    This whole situation is clearly firing the existing hobbyist customers and hoping to replace them with big-spending game developers or something. Bought last 3 items on wishlist, got manual installers for products and installed offline. About to uninstall DIM. After 5 years and close to 5k items acquired I'm done buying here. More content than I can probably ever use in the remainder of my lifetime anyway.

  • Causam3DCausam3D Posts: 212
    edited October 14

    It seems as though Daz has decided to go the way of Adobe re: remove features and then offer those features as upgrades, add-ons, "premier" functions and so forth -- for a price.  This is too bad. I thought people with a progressive mindset were in favor of less corporate power and wealth. Of course, I could be wrong.

    Let's see how long this is visible ;)

    Post edited by Richard Haseltine on
  • ArtByMelArtByMel Posts: 29

    This thread will be gone by tonight or tomorrow morning at the lastest. The last thread with upset people in regard to Premiere was gone in no time.

  • Causam3DCausam3D Posts: 212

    ArtByMel said:

    This thread will be gone by tonight or tomorrow morning at the lastest. The last thread with upset people in regard to Premiere was gone in no time.

    I'm absolutely counting on it! 

  • Hurdy3DHurdy3D Posts: 1,047

    which features where removed?

  • QuasarQuasar Posts: 638

    Hurdy3D said:

    which features where removed?

    Studio 4.23 has new features that used to be sold in the store as separate plugins. If you have the plugins already, they still work. However, they are no longer available to buy separately. The only way to use the newest versions is to pay for Premium. Mesh Grabber and dForce Manager are a couple examples. I'm glad I got them before this change since I won't buy into Premium.

  • Hurdy3DHurdy3D Posts: 1,047

    I know that. But I wouldn't call it removed features, even if I don't sympathise with this move of DAZ

  • davesodaveso Posts: 7,009
    edited October 14

    Hurdy3D said:

    I know that. But I wouldn't call it removed features, even if I don't sympathise with this move of DAZ

    how about they removed the ability to purchase them. Only those subscribed to Premier can use the ones that come with 4.23. 

    Post edited by daveso on
  • frank0314frank0314 Posts: 14,055

    ArtByMel said:

    This thread will be gone by tonight or tomorrow morning at the lastest. The last thread with upset people in regard to Premiere was gone in no time.

    Why? Your allowed to have opinions and be dissatisfied with the direction a company is going in. When it becomes an issue is when the TOS isn't' followed. As long as it is adhered too the thread and posts will be fine. There are plenty of examples of dissatisfied people atm in many different thread. Keep the TOS in mind when posting and there won't be an issue.

  • crosswindcrosswind Posts: 6,973
    edited October 14

    I think OP is fine, at least much better than what I ever wrote and did... that were deleted and warned. devil

    Anyway, I was happy to pay for one month's Premier to try and understand all these... at least no harm to me.

    Post edited by crosswind on
  • Richard HaseltineRichard Haseltine Posts: 100,905

    Causam3D said:

    ArtByMel said:

    This thread will be gone by tonight or tomorrow morning at the lastest. The last thread with upset people in regard to Premiere was gone in no time.

    I'm absolutely counting on it! 

    It will be merged with the perfectly adequate and very long thread that already exists on the topic.

  • Richard HaseltineRichard Haseltine Posts: 100,905

    Causam3D said:

    It seems as though Daz has decided to go the way of Adobe re: remove features and then offer those features as upgrades, add-ons, "premier" functions and so forth -- for a price.  This is too bad. I thought people with a progressive mindset were in favor of less corporate power and wealth. Of course, I could be wrong.

    Let's see how long this is visible ;)

    Adobe made their wole application rental, Daz has not chnaged the free aplication (except for the better) but has added some additional features, some of which are not the only way to achieve that goal, to a subscriber package. The resemblance to what Adobe did is not that striking.

  • Richard HaseltineRichard Haseltine Posts: 100,905

    pctech4ny said:

    This whole situation is clearly firing the existing hobbyist customers and hoping to replace them with big-spending game developers or something.

    We aren't even sure how, or if, it will be possible to get the additional licenses for the exclusive content. Nor are professionals likely to buy content on spec, just because it is discounted, while extra discounts are one of the big features of Premier.

    Bought last 3 items on wishlist, got manual installers for products and installed offline. About to uninstall DIM. After 5 years and close to 5k items acquired I'm done buying here. More content than I can probably ever use in the remainder of my lifetime anyway.

  • With the removal of the annual/quarterly daz+ options and the price hike, as a hobbyist, I'm out.
  • maikdeckermaikdecker Posts: 2,752

    Richard Haseltine said:

    Daz has not chnaged the free aplication (except for the better)

    Please refrain from posting your personal opinion as facts. Or refrain from complaining about others doing the same. cheeky

  • Richard HaseltineRichard Haseltine Posts: 100,905

    maikdecker said:

    Richard Haseltine said:

    Daz has not chnaged the free aplication (except for the better)

    Please refrain from posting your personal opinion as facts. Or refrain from complaining about others doing the same. cheeky

    OK, not everything will be desirable or even useful to everyone. Perhaps "changes intended to be enhancements", or "feature additons and extensions"?

  • AndrewJJPAndrewJJP Posts: 711

    TesseractSpace said:

    Richard Haseltine said:

    AndrewJJP said:

    y3kman said:

    AndrewJJP said:

    I am disgusted that they are not honouring past sale prices when calculating upgrade. Mods can tell me that it's fair to pretend the sales didn't happen as much as they want. I don't care. It's my money, and it's what I think that counts. Their upgrade offer is analogous to me buying something in a sale, requesting a refund, and expecting the full price. They sold me Daz+ to the value of 18 months. They can't now pretend they sold me less.

    It's also ridiculous to convert me to a Daz+ membership that's monthly and costs double without bothing to tell me in advance, or even when they did it.

    Most stores have the same policy. Daz honors pricing errors in favor of the customer but they would only refund or compensate customers based on the money they spent. The best option here is just to keep your Daz+ subscription and ignore Premier. The marketing team really should've communcated better, though. They could've announced it several months earlier and not just drop it out of nowhere.

    In an ideal world, Daz will owe me $1,000,000 when I ask a refund for Spuggles and Bijou in the future. But that's not how the market works.

    Indeed, that in my point. If I bought something at half price then I would expect to be refunded what I paid.

    In this case though, it is not a refund: They are the ones that changed the rules, not me, and I expect them to honour what I paid for.

    and they are doing so - you are getting the Daz+ months you paid for. The conversion to Premier months is based on what you paid, and for you the balance of the value of longer remaining Daz+ membership or the traded in Premier Membership strongly favours the former - that is your call to make and I am certainly not going to try to tell you you are wrong; however, it has nothing to do with not honouring the original purchases you made.

    I think the issue is that when we bought Daz+ on sale, we expected it to be treated the same as a normal purchase and that our Daz+ subscriptions would get the same sale offers that others with Daz+ would get. Now it's clear that DAZ doesn't see it that way and that they will hold our sale purchase against us when it comes to special offers like this one. Notably, this is the first time I've seen such a case from Daz, as when they do things like special offers for those that own a certain number of base characters, it has never been based on how much we paid for them. Neither have product discounts based on owning an early version of a product. So this is another new and negative change from the way they've done things in the past. 

    Yes, that is it. You phrased it more eloquently than I did, thank you. I expect what I.bought. I don't feel the price I paid is relevant.

    And the really sad thing is that I would probably have upgraded if they'd valued it that way. Maybe I'll upgrade in 18 months. Maybe there will be something in 4.24 which I want so I'll feel there's a betterr reason. Who knows...?

    The other thing is, as I said above, that just (almost) doubling the price of my renewal without even telling me is discourteous. When my utility companies or mobile phone company or whoever increase their prices, they tell me in advance, and again at the point I do it. And the rises tend to be inflationary. That is what I would have expected Daz to do. They know how to get in touch, it wouldn't have been hard. But that I will let pass, it's just irritating...

  • kyoto kidkyoto kid Posts: 41,054

    ...I remember that this sale event and the Summer Daz+ one were the two chances a year to get an annual membership on sale.  That is gone now.  That was particularly valuable for hobbyists on a thin budget. 

    I have no use for a Premiere subscription even after reading posts on another thread that try to convince me it will. save money.  The only possible incentive is the 5 USD per token benefit. 

    I rarely purchase bundles and then usually ones that involve sets such as the  Desert MotelBorgia and recent Presidential ones.  The last character bundle I purchased was Edie 8 as she is a  an interesting character and I find everything on the bundle useful.  Most often character bundles include items I have little to no interest in or use for such as "skimpwear" and certain genera based content.  So the monthly free character bundle option is pretty useless particularly as they are G9 "human" characters which I have no interest in.  I am content with G3, G8, and 8.1.  The  few G9 characters  i do have are those by PAs like RawArt and Oso3D which can pretty much be used on their own.  I also have Riversoft's Clothing converter from G8 to G9.and Zev0's G3,and G8 to G9 Pose converter if I need clothing/acessory content and poses for them . . 

    'So in ths case, nearly 20$ per month is not as good a deal as it may be or those who are bigger spenders.   I would be content staying with Daz+ whne my membership runs out if for a year's subscription it didn't cost an extra 71% over the original full price of the old annual membership.  If it included more benefits for the extra cost, that would be different, but it doesn't. This makes the Daz+ tier the worst in terms of value..

    I also think increasing the amount needed to receive a token for "Basic" members is a raw deal as prior to change in membership structure, both Daz+ and non Daz+ members paid the same rate per token of:10 USD.

  • maikdeckermaikdecker Posts: 2,752

    Richard Haseltine said:

    ... changes intended to be enhancements ...

    That sounds best imho wink

  • lilweeplilweep Posts: 2,488

    i think most of what is included in Daz Premier should already be part of Daz Studio by default.  They could consider buying out more plugins to include in the software also. Like they did with SBH Editor.

    Ive already been moving more and more to Blender, so such additions are not super attractive to me.  Im thinking more about this as an executive, what would attract people to use Daz and buy stuff on the store?

  • CHWTCHWT Posts: 1,179
    scorpio said:

    Halcon Bluesky said:

    kyoto kid you said "I also think increasing the amount needed to receive a token for "Basic" members is a raw deal as prior to change in membership structure, both Daz+ and non Daz+ members paid the same rate per token of:10 USD."

    Is time for all of you to experience what is life without a + or the so called Premier membership.

    The prices for the items in the store have gone up, there are no incentives to buy anything or getting a decent saving.

    WTF with the toon figures? are these the new children toys for grown up people or what?

    I want real life like figures not anime.

    There are plenty of 'real life' figures in the store; a lot of people want anime toon etc figures why shouldn't they get what they like as well. Its fine that you aren't interested but many are. 

    I don't particularly like how the 'anime' looks in DS4.23 promos so far. How is that really different from the built-in toon shader in previous versions of DS except flattening the shadows altogether? Just my very humble opinion
  • StorypilotStorypilot Posts: 1,675
    edited October 15

    For what it's worth, as feedback, for me the fact that these premier exclusives don't have traditional product pages gives me less incentive to even want to try them. (I already don't want to use the encrypted Connect method of downloading software because of how badly it messed up my library the last time I used it - so I'm avoiding installing them anyway during my premier trial).

    But with a large library, I use the product pages frequently as reference to remind myself what products look like, what they can do, etc.  I'm sure a lot of us do that. So I saw the new Aiko Toon and thought, oh hmm, what features does this product have... there's no product page to go see, and then I thought, well, that's fine, I guess I just won't know what I'm missing, really. And now, same with the plugins - since they've been pulled from the store, I can't easily go remind myself what problems they were intended to solve, and how the promos showed them being used. 

    Post edited by Storypilot on
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