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Premier Questions

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  • TomhipTomhip Posts: 381
    edited October 9

    For folks that had to contact support to move from Plus to Premiere. How long di that take and what type of ticket did you have to make?

    Post edited by Tomhip on
  • ReneWReneW Posts: 147

    Lev_c said:

    Any idea why we can't just upgrade to Premier on the site? Seems like a waste of customer support time them having to do it that way. I've contacted them, but have heard nothing... Like c'mon... I want to spend money. Are you a business? Do you want my money?

     I've been wondering the same thing why they didn't just give us a way to upgrade on the website.  I'm sure there are a lot of us waiting to hear back from customer support.

  • TesseractSpaceTesseractSpace Posts: 1,406

    ReneW said:

    Lev_c said:

    Any idea why we can't just upgrade to Premier on the site? Seems like a waste of customer support time them having to do it that way. I've contacted them, but have heard nothing... Like c'mon... I want to spend money. Are you a business? Do you want my money?

     I've been wondering the same thing why they didn't just give us a way to upgrade on the website.  I'm sure there are a lot of us waiting to hear back from customer support.

    given how easily the site seems to break if you look at it funny, maybe they couldn't figure out a way to make it work in time for release.

  • evacynevacyn Posts: 975

    ReneW said:

    Lev_c said:

    Any idea why we can't just upgrade to Premier on the site? Seems like a waste of customer support time them having to do it that way. I've contacted them, but have heard nothing... Like c'mon... I want to spend money. Are you a business? Do you want my money?

     I've been wondering the same thing why they didn't just give us a way to upgrade on the website.  I'm sure there are a lot of us waiting to hear back from customer support.

    I submitted a ticket on Monday morning and still haven't heard back. My Daz+ membership runs out at the end of the month, so it's not like they were going to offer me like 20 minutes of Daz Premier time if I subbed early.

  • maravthemakermaravthemaker Posts: 7
    edited October 9

    Leana said:

    maravthemaker said:

    I just got into Daz about month or two ago. I started with Blender but then noticed that Daz makes it easier to have custom characters, switch their clothing, etc so I decided to take the plunge. Managed to spend about 70$ and just planned to spend about 60 more when this dropped and managed to successfully drive me off and write off those 70$ as a loss. I am sorry but for my country 20$ is a huge amount and I do not earn any money on this as I treat it as a hobby for myself. I am also not comfortable renting software. Make it a 60$ paid version that does not require online connection - sure. It would be a lot of money but just like buying a game. I am not comfortable with renting software though so I guess it is time to go back to blender and maybe just import the 70$ of assets I bought so far. I am really disappointed.

    For the record, DS still has a free version. Daz Premier membership is simply an option which gives you access to more features.

    I find two of the addons included in Premier very necessary and planned to buy them soon but they pulled them from the store so now I would have to buy Premier to get them. This is kind of removing functionality from the standard version as it was available as one time payment but now it is 20$ a month... After 3 months it will cost more than buying that addon outright before and it will probably not work on Daz 5 whenever it comes out anyway if I managed to buy the addon outright. We can suspect that from now on any new version will suffer too as all new options will be for Premier only and base one will stagnate.

    Post edited by maravthemaker on
  • TesseractSpaceTesseractSpace Posts: 1,406

    maravthemaker said:

    Leana said:

    maravthemaker said:

    I just got into Daz about month or two ago. I started with Blender but then noticed that Daz makes it easier to have custom characters, switch their clothing, etc so I decided to take the plunge. Managed to spend about 70$ and just planned to spend about 60 more when this dropped and managed to successfully drive me off and write off those 70$ as a loss. I am sorry but for my country 20$ is a huge amount and I do not earn any money on this as I treat it as a hobby for myself. I am also not comfortable renting software. Make it a 60$ paid version that does not require online connection - sure. It would be a lot of money but just like buying a game. I am not comfortable with renting software though so I guess it is time to go back to blender and maybe just import the 70$ of assets I bought so far. I am really disappointed.

    For the record, DS still has a free version. Daz Premier membership is simply an option which gives you access to more features.

    I find two of the addons included in Premier very necessary and planned to buy them soon but they pulled them from the store so now I would have to buy Premier to get them. This is kind of removing functionality from the standard version as it was available as one time payment but now it is 20$ a month... After 3 months it will cost more than buying that addon outright before and it will probably not work on Daz 5 whenever it comes out anyway if I managed to buy the addon outright. We can suspect that from now on any new version will suffer too as all new options will be for Premier only and base one will stagnate.

    ALways a concern when a subscription version is made. 

  • Richard HaseltineRichard Haseltine Posts: 100,926

    maravthemaker said:

    Leana said:

    maravthemaker said:

    I just got into Daz about month or two ago. I started with Blender but then noticed that Daz makes it easier to have custom characters, switch their clothing, etc so I decided to take the plunge. Managed to spend about 70$ and just planned to spend about 60 more when this dropped and managed to successfully drive me off and write off those 70$ as a loss. I am sorry but for my country 20$ is a huge amount and I do not earn any money on this as I treat it as a hobby for myself. I am also not comfortable renting software. Make it a 60$ paid version that does not require online connection - sure. It would be a lot of money but just like buying a game. I am not comfortable with renting software though so I guess it is time to go back to blender and maybe just import the 70$ of assets I bought so far. I am really disappointed.

    For the record, DS still has a free version. Daz Premier membership is simply an option which gives you access to more features.

    I find two of the addons included in Premier very necessary and planned to buy them soon but they pulled them from the store so now I would have to buy Premier to get them. This is kind of removing functionality from the standard version as it was available as one time payment but now it is 20$ a month... After 3 months it will cost more than buying that addon outright before and it will probably not work on Daz 5 whenever it comes out anyway if I managed to buy the addon outright. We can suspect that from now on any new version will suffer too as all new options will be for Premier only and base one will stagnate.

    Removing something from the store so that people cannot purchase in future is not the same as removing something after purchase (or after it had been free), which is what I understood people to be worried about.

  • maravthemakermaravthemaker Posts: 7
    edited October 9

    Richard Haseltine said:

    maravthemaker said:

    Leana said:

    maravthemaker said:

    I just got into Daz about month or two ago. I started with Blender but then noticed that Daz makes it easier to have custom characters, switch their clothing, etc so I decided to take the plunge. Managed to spend about 70$ and just planned to spend about 60 more when this dropped and managed to successfully drive me off and write off those 70$ as a loss. I am sorry but for my country 20$ is a huge amount and I do not earn any money on this as I treat it as a hobby for myself. I am also not comfortable renting software. Make it a 60$ paid version that does not require online connection - sure. It would be a lot of money but just like buying a game. I am not comfortable with renting software though so I guess it is time to go back to blender and maybe just import the 70$ of assets I bought so far. I am really disappointed.

    For the record, DS still has a free version. Daz Premier membership is simply an option which gives you access to more features.

    I find two of the addons included in Premier very necessary and planned to buy them soon but they pulled them from the store so now I would have to buy Premier to get them. This is kind of removing functionality from the standard version as it was available as one time payment but now it is 20$ a month... After 3 months it will cost more than buying that addon outright before and it will probably not work on Daz 5 whenever it comes out anyway if I managed to buy the addon outright. We can suspect that from now on any new version will suffer too as all new options will be for Premier only and base one will stagnate.

    Removing something from the store so that people cannot purchase in future is not the same as removing something after purchase (or after it had been free), which is what I understood people to be worried about.

    While I agree it is not the same I do consider both of those to be anti-consumer practices. And a bad precedent.

    Post edited by maravthemaker on
  • AllenArtAllenArt Posts: 7,169

    Here's a question: Say I am a Daz+ member (which I am) and I get no offer to uprgrade, yet I have time left on my Daz+ sub. Can I sub to Premier just to see what it's like and NOT lose my Daz+ if I don't have an offer or don't take the offer if I did have one? Because if I can keep my Daz+ sub, I'll drop the 20 bucks or so for a month just to see if it's something I'd like. If not, that's a deal breaker for me, personally.

  • AllenArtAllenArt Posts: 7,169
    edited October 9

    benniewoodell said:

    crosswind said:

    Imago said:

    Probably someone else already asked this, but I don't have the strenght to search along the whole forum...

    If I convert a figure using the Premier tool, I'm allowed to use that converted figure if I don't keep the subscription? Or it will stop working along with the plugin? A more backward compatibility is planned (namely, support for G1 and G2  F/M figures)?

    The converted figures will be either saved as sub-set or DSF files... etc. then they'll have nothing to do with the converter plugin anymore, so they can always work without subscritpion.

    Have you used this converter yet? If so, does it work well? I can't for the life of me get riversoft's to work right and I'd love to make the characters I have that are G8 for this film I'm doing into G9 as I have much better expression packs for G9. If it works nicely, that might persuade me to swap my seven months or whatever it is for two months of premiere to swap them all over. 

    To be brutally honest, I have had better luck converting my characters by hand than I have using a converter. LOL Sure, it's more work, but the end result is superior. Don't ask me off hand how it's done, because I followed a tutoral by Catherine_"?" I believe and it worked like a charm. It was in the freebie section I think and regrettably I can't remember the members name at the moment.

    Edit: Doh! I bookmarked it. Here is the thread if you're interested. Good luck :)

    https://www.daz3d.com/forums/discussion/599231/making-clones-of-g9-tutorial/p1

    Post edited by AllenArt on
  • Mr_FluffkinMr_Fluffkin Posts: 126
    edited October 9

    @Daz Could we please have a "Daz Studio tier" at an acceptable price???

    I want to use all available and future features of the studio and am willing to pay for it. But why do I have to subscribe a Premier membership, priced by coupons and such, to use the studio with all features? I don't want none of this coupon/character stuff, I want to use the software and buy the stuff I really want(environments, effects, tools and stuff)! Why is every membership here tied to buy more and more characters? I already quit Daz+ because of that...

    Post edited by Mr_Fluffkin on
  • davesodaveso Posts: 7,009

    I used my offer to premier for a month, as my DAZ+ only had 1-1/5 months anyway. I'll get what I can now, and not use any of the add on stuff we have to rent. A couple of them were in my wishlist now I cannot even buy them. Anyway, I'm not even goingto try them to avoid the temptation, should I like them, to renew. I haven't ahd them to this point. My point point being I never sign into DAZ from DAZ Studio. Too much gets messed up when signed on the way it checks and updates things. I do whatever needs updating, to the point possible, through DIM.

  • CES3DCES3D Posts: 19

    Cybersox said:

    Richard Haseltine said:

    Cybersox said:

    OrangeFalcon said:

    Cybersox said:

    OrangeFalcon said:

    I think the real value in Premier is the extra 10$ discount across the board AND tokens now start at $5 instead of $10 with Daz +.  With double the tokens (or spending half as much for the same amount) you can easily make up the extra $9.99 a month.  This tier is good for anyone who consistently spends and has an interest in additional features.  Plus, it's great to have in program tutorials, too.

    Ah, but that's assuming that the Tokens will still have the same buying value.  And as for the product tutorials... Bwwaaaa haaa haaa haaa haaa!  DAZ has made so many promises about adding more tutorials in the past and has always fallen through on those, while most of the ones that did get made were of mediocre quality at best.  These are the people who haven't bothered to update their manuals and user guide since the days of Genesis 2, and didn't want to add metadata to all the Rendo product they flooded the store with because it would be too much work.  

    I haven't seen anything about the tokens offering lower discounts, you just get more and they last longer now (2 weeks).  I didn't even realize the longer extension until I added something to my cart.  It looks like right now everyone also gets double the tokens on the new releases (unless is a super secret Premier perk I have right now).  With just one item at $10.77 you get 4 tokens.  And the 2 tokens you can see I have available will get me an extra 13% off.  If you really buy anything on a regular basis, it's worth it.  More tokens with much MUCH more flexibility is a win/win.  Then you add the free bundle each month.  THEN you add the better monthly coupons that replace the Daz + tier.

    By the way, those tokens were acquired yesterday so I'm not sure if it reset the expiration date or it was longer, but 2 weeks is a huge improvement-I have felt the need to decide whether or not to spend my tokens or let them expire and it's caused me to justify spending more than I probably needed to.

    As I suspected would happen when I wrote that, the actual value of the Tokens has, indeed, been radically reduced See New Token Rates here   1 Token is 7% off, 2 Tokens are 13% off, 3 Tokens are 18% off, 4 tokens are 22% off, and 5 Tokens are now 25% off.  After that, the discounting goes to seperate discount rates, 1 set for DAZ originals and another rate for all other products, where 6 tokens will you 30% off DOs, but only 27% off all other product, 7 tokens gets you 35% off D.O.s but only 29% other products, and 8 tokens is still 45% off DAZ Originals, but a paltry 30% off everything else.  That's right, the difference between 7 and 8 tokens is a paltry 1 percent off on Non DaZ originals.  WTH?  Clearly the idea seems to be to incentivize people to use fewer tokens on everything except DAZ original purchases, as there's far less reason to expend 3 additional tokens to raise the 5 token discount of 25% off to just 30% off.      

    Other have pointed this out but to make it clear - the Token discounts have been in effect since Tokens returned, they have not changed just now.

    Is there documentation of exactly when this was announced? (archived store page, forum thread?)  I've been looking and can't find a single mention of it anywhere, and the "up to 45* off on the actual token portion of the cart has definately never had an asterisk indicating that there was any variance in how discounts were applied.  As someone who's a heavy token user, I'm rather stunned to find that I've been effectively throwing away a good portion of my tokens' value.      

    The comment dated January 19th contains a description of the token discount rate rules that is identical to the current rules.
    The rules for token discount rates have remained unchanged since then.

  • karlsfriend_f7ccaca9e2karlsfriend_f7ccaca9e2 Posts: 73

    I've purchased an annual membership, but I will not be paying by the month.  It's ridiculous.  There are a lot of other sites, Renderhub, Redersosity, ShareCG.  I won't be renewing when my subscription expires.

  • jjmainorjjmainor Posts: 485

    Someone has to ask...the monthly coupons and freebies reset based on the calendar month just like the old PC+/DAZ+ right?  So someone could sign up now, collect the free bundle, use the coupons.  Then on November 1, collect another free bundle, use the new coupons, and cancel the membership before it renews for a second month.  In the middle of December, they sign up again and do it all over.  Just saying.

     

    Mabye I'm missing it, but I'm not seeing any terms on the membership page that might warn agains abuse.

  • TesseractSpaceTesseractSpace Posts: 1,406

    jjmainor said:

    Someone has to ask...the monthly coupons and freebies reset based on the calendar month just like the old PC+/DAZ+ right?  So someone could sign up now, collect the free bundle, use the coupons.  Then on November 1, collect another free bundle, use the new coupons, and cancel the membership before it renews for a second month.  In the middle of December, they sign up again and do it all over.  Just saying.

     

    Mabye I'm missing it, but I'm not seeing any terms on the membership page that might warn agains abuse.

    You certainly could. It was less of a thing when the only options were quarterly and annual. Mind you, we don't yet know if the free bundle would be released in the first week of a month the way the monthly D+ freebie has been.

  • NylonGirlNylonGirl Posts: 1,816

    I just don't want anything... that I've already paid for... to stop working.... AGAIN. That's all.

  • Richard HaseltineRichard Haseltine Posts: 100,926

    NylonGirl said:

    I just don't want anything... that I've already paid for... to stop working.... AGAIN. That's all.

    If you add a Daz-branded plug-in  when you are using an older version of DS then it will not work without updating DS and its other Daz-branded plug-ins as these are always compiled against the current version. If you are concerned you might want o use the Download Filters to temporarily disable the display of plug-ins and turn it back on only when you need it, remembering to check that you are not updating anything you already have. Gnerally this is not an issue with PA plug-ins as they are compiled agaisnt the DS4.5 SDK which will work in all 4.x.x versions of Daz Studio.

  • Richard HaseltineRichard Haseltine Posts: 100,926

    AllenArt said:

    Here's a question: Say I am a Daz+ member (which I am) and I get no offer to uprgrade, yet I have time left on my Daz+ sub. Can I sub to Premier just to see what it's like and NOT lose my Daz+ if I don't have an offer or don't take the offer if I did have one? Because if I can keep my Daz+ sub, I'll drop the 20 bucks or so for a month just to see if it's something I'd like. If not, that's a deal breaker for me, personally.

    I am afraid that, as far as I understand it, that is not possible.

  • XelloszXellosz Posts: 742

    AllenArt said:

    Here's a question: Say I am a Daz+ member (which I am) and I get no offer to uprgrade, yet I have time left on my Daz+ sub. Can I sub to Premier just to see what it's like and NOT lose my Daz+ if I don't have an offer or don't take the offer if I did have one? Because if I can keep my Daz+ sub, I'll drop the 20 bucks or so for a month just to see if it's something I'd like. If not, that's a deal breaker for me, personally.

    Use daz instal manager. You will see on top a yellow banner for the personal tier offer. Follow that link if you want to get your offer, (but the rates are bad. )

  • benniewoodellbenniewoodell Posts: 1,969

    AllenArt said:

    benniewoodell said:

    crosswind said:

    Imago said:

    Probably someone else already asked this, but I don't have the strenght to search along the whole forum...

    If I convert a figure using the Premier tool, I'm allowed to use that converted figure if I don't keep the subscription? Or it will stop working along with the plugin? A more backward compatibility is planned (namely, support for G1 and G2  F/M figures)?

    The converted figures will be either saved as sub-set or DSF files... etc. then they'll have nothing to do with the converter plugin anymore, so they can always work without subscritpion.

    Have you used this converter yet? If so, does it work well? I can't for the life of me get riversoft's to work right and I'd love to make the characters I have that are G8 for this film I'm doing into G9 as I have much better expression packs for G9. If it works nicely, that might persuade me to swap my seven months or whatever it is for two months of premiere to swap them all over. 

    To be brutally honest, I have had better luck converting my characters by hand than I have using a converter. LOL Sure, it's more work, but the end result is superior. Don't ask me off hand how it's done, because I followed a tutoral by Catherine_"?" I believe and it worked like a charm. It was in the freebie section I think and regrettably I can't remember the members name at the moment.

    Edit: Doh! I bookmarked it. Here is the thread if you're interested. Good luck :)

    https://www.daz3d.com/forums/discussion/599231/making-clones-of-g9-tutorial/p1

    Ohhhh thank you so much for taking the time to post the link! When I get home from work tonight, I will go through it and see what I can do :) 

  • MalandarMalandar Posts: 776

    benniewoodell said:

    AllenArt said:

    benniewoodell said:

    crosswind said:

    Imago said:

    Probably someone else already asked this, but I don't have the strenght to search along the whole forum...

    If I convert a figure using the Premier tool, I'm allowed to use that converted figure if I don't keep the subscription? Or it will stop working along with the plugin? A more backward compatibility is planned (namely, support for G1 and G2  F/M figures)?

    The converted figures will be either saved as sub-set or DSF files... etc. then they'll have nothing to do with the converter plugin anymore, so they can always work without subscritpion.

    Have you used this converter yet? If so, does it work well? I can't for the life of me get riversoft's to work right and I'd love to make the characters I have that are G8 for this film I'm doing into G9 as I have much better expression packs for G9. If it works nicely, that might persuade me to swap my seven months or whatever it is for two months of premiere to swap them all over. 

    To be brutally honest, I have had better luck converting my characters by hand than I have using a converter. LOL Sure, it's more work, but the end result is superior. Don't ask me off hand how it's done, because I followed a tutoral by Catherine_"?" I believe and it worked like a charm. It was in the freebie section I think and regrettably I can't remember the members name at the moment.

    Edit: Doh! I bookmarked it. Here is the thread if you're interested. Good luck :)

    https://www.daz3d.com/forums/discussion/599231/making-clones-of-g9-tutorial/p1

    Ohhhh thank you so much for taking the time to post the link! When I get home from work tonight, I will go through it and see what I can do :) I

    I used the same converter to do this character. the right is G8 the left G9. It was a bit of a pain finding similar textures to show the similarity, because the more different the textures the more different  the two look.

    Valshea G8 and G9 same hair.jpg
    1172 x 659 - 275K
  • gramgram Posts: 19

    Where could one find the manual for Geometry sculptor etc?

  • Solar DreamerSolar Dreamer Posts: 54

    Richard Haseltine said:

    triplexcherry said:

    I'm just thankful I was able to grab daz to blender before it was paywalled

    https://www.daz3d.com/daz-to-blender-bridge ? I don't beelieve that the export features are tied to Premier, certainly the improved FBX Import isn't.

    So just to confirm, the existing export functionality isn't being changed or reduced, correct?

    And the enhanced export functions will be in the standard version, and not just the premier subscription. Is that correct?

    Thanks in advance

  • hjakehjake Posts: 895

    triplexcherry said:

    I'm just thankful I was able to grab daz to blender before it was paywalled

     

    Are you sure it has been paywalled?  https://www.daz3d.com/daz-to-blender-bridge

  • Richard HaseltineRichard Haseltine Posts: 100,926

    Solar Dreamer said:

    Richard Haseltine said:

    triplexcherry said:

    I'm just thankful I was able to grab daz to blender before it was paywalled

    https://www.daz3d.com/daz-to-blender-bridge ? I don't beelieve that the export features are tied to Premier, certainly the improved FBX Import isn't.

    So just to confirm, the existing export functionality isn't being changed or reduced, correct?

    And the enhanced export functions will be in the standard version, and not just the premier subscription. Is that correct?

    Thanks in advance

    I am not entirely clear on what is being refered to - improved import I knew about (it is discussed in the Public beta thread) but new versions of the Bridgesare separate. However, it is my understanding that the exporters are DS rather than Premier.

  • hjakehjake Posts: 895

    gram said:

    Where could one find the manual for Geometry sculptor etc?

     

    That is a wonderful and funny question since DAZ has not been very good at maintaining product documentation since DAZ Studio 4 was introduced.

    Exhibit A: http://docs.daz3d.com/doku.php/public/software/dazstudio/4/start

     

  • LeanaLeana Posts: 11,715

    Solar Dreamer said:

    Richard Haseltine said:

    triplexcherry said:

    I'm just thankful I was able to grab daz to blender before it was paywalled

    https://www.daz3d.com/daz-to-blender-bridge ? I don't beelieve that the export features are tied to Premier, certainly the improved FBX Import isn't.

    So just to confirm, the existing export functionality isn't being changed or reduced, correct?

    And the enhanced export functions will be in the standard version, and not just the premier subscription. Is that correct?

    Thanks in advance

    No, existing features were not removed or reduced. And from what I've read so far the new features of the bridge are not tied to premier membership.
     

  • SnowSultanSnowSultan Posts: 3,596
    edited October 9

    Are there any tutorials that are relatively up-to-date for the Blender Bridge? I just tried it with a G9 and it does a surprisingly good job, but I cannot figure out how to rotate the forearm in the viewport. It works with the parameter dials, but even using R->Y and rotating doesn't rotate it properly. Also, I'd be curious to know if figures use more memory in Blender than if you converted the figure to a prop in Studio and then exported it.

    I also believe it's been stated that the Blender bridge is not affected by Premier membership.

    Post edited by SnowSultan on
  • Richard HaseltineRichard Haseltine Posts: 100,926

    The Genesis 8 AutoFit update should now be live, and the free content. The following DIM filter code should show the items if you have a lot in the ready To Download tab:

    sku::87397,88597,88643,88648,88916,89016,91304,91738,92841,104102,91232

     

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