DIM suddenly stopped working [Resolved]

WonderlandWonderland Posts: 6,944
edited May 16 in The Commons

All of a sudden DIM  won't download anything and I get a red "retry" on every item and then the app crashes. I have several TB of extra space so it's not that. I uninstalled it and reinstalled several times with the same result. What can be done? 

It says Exception Reason: DAZ3DIM.exe caused ACCESS_VIOLATION in module "C:\Program Files\DAZ 3D\DAZ3DIM1\QtCore4.dll" at 0033:000000005E2A3A76, QIODevice::isOpen()+6 byte(s)

Registers: RAX=0000000000000000  RBX=000000001401EDD0
RCX=0000000019FAFD88  RDX=0000000000000000
RSI=0000000019FAFD80  RDI=00000000FFFFFFFF
FLG=00010246          RBP=000000000BABAFE0
RSP=000000000BABAED8  RIP=000000005E2A3A76
CS=0033  DS=002B  SS=002B  ES=002B  FS=0053  GS=002B

Full Zip attached

zip
zip
InstallManager_error_report_240516-105107.zip
101K
Post edited by Wonderland on

Comments

  • Richard HaseltineRichard Haseltine Posts: 101,367

    Try renaming your downloads folder on disc and see if DIM will open then (obviously it will then not see anything downloaded, this is a test not a solution).

  • WonderlandWonderland Posts: 6,944

    OK, sorry, I'm an idiot. Even though I have tons of room on my install drive, the other external drive with downloads was full. I switched it to download to another hard drive and it seems to be working so far. Thanks.

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