White eyes for both G8* and G9* figures

Hi there,

When I add a G8/9 M/F figure to the scene , they all have white eyes. No idea what to do. 

I have asked DAZ more than a month ago, with a ticket and I have send a log and a recording of what happens, but they also haven't provided me with a reply/response.

 

Anybody knows what this may be?

Many thanks 

 

Anton

Comments

  • felisfelis Posts: 4,321

    Is it any G8/G9 that has that problem?

    When you load a character, do you then get any errors for missing files. You can also look in the log Help > Troubleshooting > View Log File.

    Are your render settings as default?

    Maybe try to post a picture of what you are seeing.

  • Any character

     

    No support from DAZ whatsoever,since september

  • this also does not work for e.g. scenes with leaves on trees and grass,  it looks like someone threw litter and paper in the scene

  • crosswindcrosswind Posts: 6,955

    It seems the preset was wrongly defined. You may go to Materials folder to apply Eyes Material preset to the figure.

    It's a shame that Daz CS has not responded to your ticket yet...

  • kprkpr Posts: 113

    If "leaves on trees and grass" is also "white" then doesn't seem to be model/texture related.

    Are you using iRay?

    What Nvidia driver version?

    What version of Daz Studio?

  • I will look this up. But the leaves etc are not white, and it certainly has to do with opacity. Look at the eyelashes, they also are just a black patch
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