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/Users/Shared/Daz 3D/InstallManager/ManifestFiles
If you check your ManifestFiles for all files of that product 'IM00013176'
What do you find?
cd /Users/Shared/DAZ\ 3D/InstallManagerBeta/ManifestFiles/
ls IM00013176*
IM00013176-04_DAZStudio422Mac64bit.dsx
IM00013176-42_DefaultResourcesForDAZStudio421.dsx
IM00013176-43_SceneBuilderforDAZStudio.dsx
IM00013176-44_DefaultTemplatesForDAZStudio421.dsx
IM00013176-45_InteractiveLessonsForDAZStudio410.dsx
or -ls to get full info
664 -rw-rw-rw- 1 totte staff 336261 5 Nov 22:01 IM00013176-04_DAZStudio422Mac64bit.dsx
144 -rw-rw-rw- 1 totte wheel 70956 21 Okt 14:47 IM00013176-42_DefaultResourcesForDAZStudio421.dsx
8 -rw-rw-rw- 1 totte staff 1766 17 Dec 11:14 IM00013176-43_SceneBuilderforDAZStudio.dsx
32 -rw-rw-rw- 1 totte wheel 12764 21 Okt 14:47 IM00013176-44_DefaultTemplatesForDAZStudio421.dsx
24 -rw-rw-rw- 1 totte wheel 9332 21 Okt 14:47 IM00013176-45_InteractiveLessonsForDAZStudio410.dsx
This one is missing
IM00013176-43_SceneBuilderforDAZStudio.dsx
That's consistent with what you said earlier, which is good (no other files in that cluster missing),
If you rename the DIM log files (to rid it of all the old log stuff), and then install those, what can you find in both those logs about that file / product?
Found in ~/Library/Application\ Support/DAZ\ 3D/InstallManager
log.txt and Hlog.txt
here are my log & Hlog files
One thing you might wanna test:
Open the file ' /Volumes/DAZ3D Library/My DAZ 3D Library/InstallManagerFileRegister.json' in BBEdit, Sublime Text, VSCode, Atom or similar "non destructive" text editor. A lot of text editor including TextEdit.app has a tendency to replace " quotes with 'typographic quotes', which will rin any json file. I think there is a setti g to stop that, but open the file, select all, copy, and go to 'https://jsonlint.com/' and paste it in and click validate JSON.
If the JSON has been corrupted, it the file wont open and you might end up in the catch-22 you're in.
Also, does this file exist ?
Ran the test and it comes back a Valid
Nope, No such file
if you rename the file InstallManagerFileRegister.json -> InstallManagerFileRegister.jsonx and then start DIM (to make it think the file is not there)
One thing though, have you allowed DIM in Security & Privacy (You probably have, but always good to check).
System Settings -> Integrity & Privacy -> Files and Folders -> DIM needs "Full disk access"
Yes DIM does have Full Disk Access.
And here is what the Hlog file says after renaming the json file
2023-12-17 14:29:11.062 +++++++++++++++ Install Manager Helper 1.4.1.69 starting +++++++++++++++++
2023-12-17 14:29:11.062 [INFO] :: OS bits: 64
2023-12-17 14:29:11.062 [INFO] :: Platform bits: 64
2023-12-17 14:29:11.062 [INFO] :: Qt Version: 4.8.7
2023-12-17 14:29:11.098 [INFO] :: Running on macOS Unknown 14.1.2
2023-12-17 14:29:11.098 [INFO] :: Current DateTime:
2023-12-17 14:29:11.099 [INFO] :: Loc: Sun Dec 17 14:29:11 2023
2023-12-17 14:29:11.100 [INFO] :: UTC: Sun Dec 17 14:29:11 2023
2023-12-17 14:29:11.100 [INFO] :: Home Path:
2023-12-17 14:29:11.101 [INFO] :: Location = unknown
2023-12-17 14:29:11.101 [INFO] :: Application Data:
2023-12-17 14:29:11.101 [INFO] :: Location = /Users/danielwright/Library/Application Support/DAZ 3D/InstallManager
2023-12-17 14:29:11.101 [INFO] :: Disk Total: 956.9 GB (1027546296320)
2023-12-17 14:29:11.101 [INFO] :: Disk Avail: 548.1 GB (588527366144)
2023-12-17 14:29:11.101 [INFO] :: Helper application data path: /Users/danielwright/Library/Application Support/DAZ 3D/InstallManager
2023-12-17 14:29:11.132 [INFO] :: Starting CMS...
2023-12-17 14:29:11.153 [INFO] :: Connected to CMS: PostgreSQL 9.3.4 on x86_64-apple-darwin, compiled by i686-apple-darwin11-llvm-gcc-4.2 (GCC) 4.2.1 (Based on Apple Inc. build 5658) (LLVM build 2336.9.00), 64-bit
2023-12-17 14:29:11.257 [INFO] :: Current Content Install Path:
2023-12-17 14:29:11.258 [INFO] :: Location = /Volumes/DAZ3D Library/My DAZ 3D Library
2023-12-17 14:29:11.258 [INFO] :: Disk Total: 3.6 TB (4000441171968)
2023-12-17 14:29:11.258 [INFO] :: Disk Avail: 469.0 GB (503641358336)
2023-12-17 14:29:11.258 [INFO] :: Current 64-bit Software Install Path:
2023-12-17 14:29:11.258 [INFO] :: Location = /Applications
2023-12-17 14:29:11.258 [INFO] :: Disk Total: 956.9 GB (1027546296320)
2023-12-17 14:29:11.258 [INFO] :: Disk Avail: 548.1 GB (588525481984)
2023-12-17 14:29:11.269 [INFO] :: Current 32-bit Software Install Path:
2023-12-17 14:29:11.269 [INFO] :: Location = /Applications
2023-12-17 14:29:11.269 [INFO] :: Disk Total: 956.9 GB (1027546296320)
2023-12-17 14:29:11.269 [INFO] :: Disk Avail: 548.1 GB (588525486080)
2023-12-17 14:29:11.409 [WARNING] :: Open Settings File Failed - No error occurred: /Volumes/DAZ3D Library/My DAZ 3D Library/InstallManagerFileRegister.json
2023-12-17 14:29:11.411 [WARNING] :: Could not set permissions: /Volumes/DAZ3D Library/My DAZ 3D Library/InstallManagerFileRegister.json
2023-12-17 14:29:11.422 [WARNING] :: Open Settings File Failed - The file could not be opened: /Volumes/DAZ3D Library/My DAZ 3D Library/InstallManagerFileRegister.json
2023-12-17 14:29:11.511 [WARNING] :: Error opening save file "/Volumes/DAZ3D Library/My DAZ 3D Library/Runtime/Support/DAZ_3D_13176_Default_Resources_for_DAZ_Studio.dsa.ztmp" : could not open file
2023-12-17 14:29:11.511 [WARNING] :: Extract File Failed - : /Volumes/DAZ3D Library/My DAZ 3D Library/Runtime/Support/DAZ_3D_13176_Default_Resources_for_DAZ_Studio.dsa
2023-12-17 14:29:11.512 [WARNING] :: Open Settings File Failed - No error occurred: /Volumes/DAZ3D Library/My DAZ 3D Library/InstallManagerFileRegister.json
2023-12-17 14:29:11.512 [WARNING] :: Could not set permissions: /Volumes/DAZ3D Library/My DAZ 3D Library/InstallManagerFileRegister.json
2023-12-17 14:29:11.512 [WARNING] :: Open Settings File Failed - The file could not be opened: /Volumes/DAZ3D Library/My DAZ 3D Library/InstallManagerFileRegister.json
2023-12-17 14:29:11.512 [WARNING] :: Open Settings File Failed - No error occurred: /Volumes/DAZ3D Library/My DAZ 3D Library/InstallManagerFileRegister.json
2023-12-17 14:29:11.512 [WARNING] :: Could not set permissions: /Volumes/DAZ3D Library/My DAZ 3D Library/InstallManagerFileRegister.json
2023-12-17 14:29:11.513 [WARNING] :: Open Settings File Failed - The file could not be opened: /Volumes/DAZ3D Library/My DAZ 3D Library/InstallManagerFileRegister.json
2023-12-17 14:29:11.513 [INFO] :: Install Failed: Scene Builder for DAZ Studio
2023-12-17 14:29:20.971 --------------- Install Manager Helper 1.4.1.69 exited ------------------
2023-12-17 14:29:20.971 ~
Although it is annoying, and might be a symptom of an issue that could grow, the errors are not critical - the missing file is the emtadata for the product, needed only if you want to rset the database and reimport, while the json file is DIM's list of files that were isntalled by something else and were also in a product it isntalled (so it doesn't remove an apaprent shared file if it unisntalls the product) - neither affects use of the product itself.
Thank for trying to help, Its much appreciated. For now I will try it ignore it unless it starts to grow into a more serious problem.
I started having problems with DIM when downloading new purchases onto a third computer, they would download, but fail to install. I tried manual download, it failed. I switched to my project of installing old content from an external harddrive where DIM files for another computer were stored and moving them to the new computer and tested one and it worked, but a group of 88 files just failed to install now.
Is something going on with DIM?
In between all these attempts I have closed down my Win 11 laptop multiple times and loaded fresh loads of DIM. All programs are as up to date as possible. Everything worked fine yesterday and my downloads on my MacBookPro M1 and then on the Win 10 desktop worked okay earlier today.
Maybe you have an AV interfering with the installation process?
Try installing a product, and when it fails, click on the gear icon top right and click on the 2 log options. See if it states anything about the fails.
This is from the top log:
2023-12-19 09:43:28.642 [WARNING] :: Extract File Failed - : D:/Users/Public/Documents/My DAZ 3D Content/data/Daz 3D/Wood Slat Houses 2/Wood Slat House 6/UV Sets/Daz 3D/Base/default.dsf
2023-12-19 09:43:29.059 [WARNING] :: Install Failed: Wood Slat Houses 2
2023-12-19 09:43:29.062 [INFO] :: Install Queue Finished: 0 min 1.8 sec
2023-12-19 09:43:43.386 [VERBOSE] :: Checking session ID validity...
2023-12-19 09:43:43.481 [VERBOSE] :: Session ID valid
2023-12-19 09:43:43.481 [INFO] :: Requesting: 91354-1 : Verbena Bonariensis - Garden and Grassland Flowers
2023-12-19 09:43:43.762 [VERBOSE] :: Redirected Request: 91354-1 : Verbena Bonariensis - Garden and Grassland Flowers
2023-12-19 09:43:46.674 [INFO] :: Download Successful: 91354-1 : Verbena Bonariensis - Garden and Grassland Flowers
2023-12-19 09:43:46.681 [VERBOSE] :: Saving Adjacent Package Supplement: 91354-1 : Verbena Bonariensis - Garden and Grassland Flowers
2023-12-19 09:43:46.682 [INFO] :: Installing: 91354-1 : Verbena Bonariensis - Garden and Grassland Flowers
2023-12-19 09:43:48.272 [WARNING] :: Error opening save file "D:/Users/Public/Documents/My DAZ 3D Content/data/martinjfrost/MJF Verbena bonariensis/MJF Verbena bonariensis 05a/MJF Verbena bonariensis 05.dsf.ztmp" : could not presize file
The Helper Log shows nothing for today. Exited yesterday.
That is a typical log entry for the 88 files.
This is one for the Wildenlander outfit:
2023-12-19 09:10:55.283 [VERBOSE] :: Local cache contains current notification data
2023-12-19 09:10:55.337 [VERBOSE] :: Local cache contains default notification data
2023-12-19 09:13:30.433 [VERBOSE] :: Received Commands: daz3dim://download/2bcf6f57073b31e4ec18b87cc014d1df/product_id/92566;daz3dim://instance-name/Install%20Manager
2023-12-19 09:13:30.433 [VERBOSE] :: Checking session ID validity...
2023-12-19 09:13:30.588 [VERBOSE] :: Session ID valid
2023-12-19 09:13:30.588 [VERBOSE] :: Requesting links as products: product_id - 92566
2023-12-19 09:13:30.749 [VERBOSE] :: Begin processing remote package data...
2023-12-19 09:13:30.750 [VERBOSE] :: Finished processing remote package data: Elapsed Time 0 min 0 sec 1 msec
2023-12-19 09:13:30.750 [INFO] :: Remote Products: 1
2023-12-19 09:13:30.750 [INFO] :: Remote Packages: 1
2023-12-19 09:13:38.223 [VERBOSE] :: Checking session ID validity...
2023-12-19 09:13:38.291 [VERBOSE] :: Session ID valid
2023-12-19 09:13:38.292 [INFO] :: Requesting: 92566-1 : dForce Hawk Eye: Wildenlander HD for Genesis 9
2023-12-19 09:13:38.437 [VERBOSE] :: Redirected Request: 92566-1 : dForce Hawk Eye: Wildenlander HD for Genesis 9
2023-12-19 09:13:38.569 [WARNING] :: Network Error: 403 - Forbidden : Operation canceled
2023-12-19 09:13:38.569 [WARNING] :: Network Error: 403 - Forbidden : cloudflare 8380ef149dff1f3a-DEN : IM00092566-01_dForceHawkEyeWildenlanderHDforGenesis9.zip
2023-12-19 09:13:38.569 [WARNING] :: QNetworkReplyImplPrivate::error: Internal problem, this method must only be called once.
2023-12-19 09:13:43.015 [VERBOSE] :: Checking session ID validity...
2023-12-19 09:13:43.075 [VERBOSE] :: Session ID valid
2023-12-19 09:13:43.075 [INFO] :: Requesting: 92566-1 : dForce Hawk Eye: Wildenlander HD for Genesis 9
2023-12-19 09:13:43.110 [VERBOSE] :: Redirected Request: 92566-1 : dForce Hawk Eye: Wildenlander HD for Genesis 9
2023-12-19 09:13:43.131 [WARNING] :: Network Error: 403 - Forbidden : Operation canceled
2023-12-19 09:13:43.131 [WARNING] :: Network Error: 403 - Forbidden : cloudflare 8380ef314ae31f3a-DEN : IM00092566-01_dForceHawkEyeWildenlanderHDforGenesis9.zip
2023-12-19 09:15:55.202 [VERBOSE] :: Requesting keep-alive...
2023-12-19 09:15:55.318 [VERBOSE] :: Keep-alive successful
2023-12-19 09:15:55.318 [VERBOSE] :: Requesting current notification data...
2023-12-19 09:15:55.318 [VERBOSE] :: Requesting default notification data...
2023-12-19 09:15:55.392 [VERBOSE] :: Local cache contains current notification data
2023-12-19 09:15:55.497 [VERBOSE] :: Local cache contains default notification data
2023-12-19 09:17:20.528 [VERBOSE] :: Checking session ID validity...
2023-12-19 09:17:20.604 [VERBOSE] :: Session ID valid
2023-12-19 09:17:20.604 [INFO] :: Requesting product information: 50873...
2023-12-19 09:17:20.785 [INFO] :: Received product information: 50873
2023-12-19 09:17:20.785 [INFO] :: Application update not detected
2023-12-19 09:17:20.795 [VERBOSE] :: Begin user data refresh...
2023-12-19 09:17:20.797 [VERBOSE] :: Begin processing package archive...
2023-12-19 09:17:20.797 [VERBOSE] :: 92566-1 : File GUID invalid or missing.
2023-12-19 09:17:20.797 [VERBOSE] :: 92566-1 : Name, tags, or types missing. Attempting embedded package supplement.
2023-12-19 09:17:22.745 [VERBOSE] :: 92566-1 : Order date invalid.
2023-12-19 09:17:22.745 [VERBOSE] :: 92566-1 : Package date invalid.
2023-12-19 09:17:22.745 [VERBOSE] :: 92566-1 : Creating adjacent package supplement.
2023-12-19 09:17:22.745 [VERBOSE] :: Finished processing package archive: Elapsed Time 0 min 1 sec 949 msec
2023-12-19 09:17:22.747 [VERBOSE] :: Begin cleaning package archive...
2023-12-19 09:17:22.747 [VERBOSE] :: Finished cleaning package archive: Elapsed Time 0 min 0 sec 0 msec
2023-12-19 09:17:22.747 [VERBOSE] :: Begin processing manifest archive...
2023-12-19 09:17:23.915 [VERBOSE] :: Finished processing manifest archive: Elapsed Time 0 min 1 sec 169 msec
2023-12-19 09:17:23.915 [INFO] :: Installed Packages: 10831 : 3.3 TB
2023-12-19 09:17:23.920 [VERBOSE] :: Finished user data refresh: Elapsed Time 0 min 3 sec 124 msec
2023-12-19 09:17:24.025 [VERBOSE] :: Checking session ID validity...
2023-12-19 09:17:24.086 [VERBOSE] :: Session ID valid
2023-12-19 09:17:24.086 [VERBOSE] :: Requesting remote package data...
2023-12-19 09:17:24.086 [VERBOSE] :: Requesting current notification data...
2023-12-19 09:17:24.086 [VERBOSE] :: Requesting default notification data...
2023-12-19 09:17:24.235 [VERBOSE] :: No resources referenced by current notification
2023-12-19 09:17:24.237 [VERBOSE] :: Received current notification data
2023-12-19 09:17:24.809 [VERBOSE] :: Local cache contains default notification data
2023-12-19 09:17:32.124 [INFO] :: Installing: 92566-1 : dForce Hawk Eye: Wildenlander HD for Genesis 9
2023-12-19 09:17:36.316 [WARNING] :: Error opening save file "D:/Users/Public/Documents/My DAZ 3D Content/data/Dan Alfaro/Wildenlander G9/Wilden Cuirass/Morphs/Dan Alfaro/Base/body_cbs_shin_x90p_l.dsf.ztmp" : could not presize file
This is what happens with two different files: one Garden Gala from the disk drive and the other Parkside Freight 2017 from a DIM download now. Both failed.
2023-12-19 10:49:47.322 [INFO] :: Installing: 48001-1 : Garden Gala Outfit for Genesis 8 Female(s)
2023-12-19 10:49:48.088 [WARNING] :: Could not create folder: D:/Users/Public/Documents/My DAZ 3D Content/data/tentman/Garden Gala Outfit
2023-12-19 10:49:48.088 [WARNING] :: Error opening save file "D:/Users/Public/Documents/My DAZ 3D Content/data/tentman/Garden Gala Outfit/dress01/onep_25822.dsf.ztmp" : could not open file
2023-12-19 10:49:48.089 [WARNING] :: Extract File Failed - : D:/Users/Public/Documents/My DAZ 3D Content/data/tentman/Garden Gala Outfit/dress01/onep_25822.dsf
2023-12-19 10:49:48.190 [WARNING] :: Install Failed: Garden Gala Outfit for Genesis 8 Female(s)
2023-12-19 10:49:48.195 [INFO] :: Install Queue Finished: 0 min 0.8 sec
2023-12-19 10:51:17.763 [INFO] :: Requesting Thumbnail: 47443-1 : Parkside Freight 2017
2023-12-19 10:51:18.033 [INFO] :: Received Thumbnail: 47443-1 : Parkside Freight 2017
2023-12-19 10:51:22.519 [VERBOSE] :: Checking session ID validity...
2023-12-19 10:51:22.655 [VERBOSE] :: Session ID valid
2023-12-19 10:51:22.655 [INFO] :: Requesting: 47443-1 : Parkside Freight 2017
2023-12-19 10:51:22.926 [VERBOSE] :: Redirected Request: 47443-1 : Parkside Freight 2017
2023-12-19 10:51:37.310 [INFO] :: Download Successful: 47443-1 : Parkside Freight 2017
2023-12-19 10:51:37.315 [VERBOSE] :: Saving Adjacent Package Supplement: 47443-1 : Parkside Freight 2017
2023-12-19 10:51:37.315 [INFO] :: Installing: 47443-1 : Parkside Freight 2017
2023-12-19 10:51:38.058 [WARNING] :: Could not create folder: D:/Users/Public/Documents/My DAZ 3D Content/Data/Jack Tomalin/Parkside Freight
2023-12-19 10:51:38.059 [WARNING] :: Error opening save file "D:/Users/Public/Documents/My DAZ 3D Content/Data/Jack Tomalin/Parkside Freight/PFHT_Bogie/pfht_bogie_37820.dsf.ztmp" : could not open file
2023-12-19 10:51:38.059 [WARNING] :: Extract File Failed - : D:/Users/Public/Documents/My DAZ 3D Content/Data/Jack Tomalin/Parkside Freight/PFHT_Bogie/pfht_bogie_37820.dsf
2023-12-19 10:51:38.255 [WARNING] :: Install Failed: Parkside Freight 2017
2023-12-19 10:51:38.263 [INFO] :: Install Queue Finished: 0 min 0.9 sec
There is a line there
Could not create folder: D:/Users/Public/Documents/My DAZ 3D Content/ ....
Are you installing it to a mapped path?
Yes, I even opened all the file paths up to double-check. When I first set up DAZ, Win 11 tried to shift the files into the cloud and I caught it on the first test and corrected it. I have 10832 products so far installed okay. I just have 11592 left to review and install. Not everything is being installed.
I also have existing data files for both those PAs already set up at this time. So not sure why the program couldn't open them.
Do you have sufficient available drive space?
See if you can manually extract one of the zips which fail to install to a different folder (so it doesn't get mixed up with the installed files).
Bingo! I maxed out the D: drive!!!!
Wow, I guess I may need to run to MicroCenter and get me an 8TB external.
Thanks Doctor Jellybean, I finally found the properties popup and the size function in Win11. I had been looking for it for weeks.
Color me embarrased, Mary
No problem, glad you know what the problem is.
Well, I lucked into a sale so I bought a 14Tb WD Elements External Hard drive. After looking at the 8Tb hard drive for my MacBookPro, it only has 1.?? Tb left on it. So I think I will be growing my file storage next year. Especially if we keep getting 1 - 3 Gb files now.
1) Why do I suddenly have over 60 product updates in DIM Ready to Download? This happened once before. I looked at the readme page for the first 10 in the list. None of them had any recent entries about changes. None of them show recent dates in the DIM Ready to Download dislay. Is this some kind of DIM error?
2) Why does the DIM log show this every 5 minutes? Is this related to the advertisement bar at the top of the display now?
2023-12-20 15:29:46.261 [VERBOSE] :: Keep-alive successful
2023-12-20 15:29:46.261 [VERBOSE] :: Requesting current notification data...
2023-12-20 15:29:46.262 [VERBOSE] :: Requesting default notification data...
2023-12-20 15:29:46.526 [VERBOSE] :: Local cache contains default notification data
2023-12-20 15:29:46.564 [VERBOSE] :: Local cache contains current notification data
I am not seeing those, and I have at least a couple of the products shown. If you refresh are they still there?
Yes, see http://docs.daz3d.com/doku.php/public/software/install_manager/change_log_1_4_1_69#1_4_1_52 (which says it is a private Beta, though it is in fact the changes leading up to the current General Releas).
Thank you, Richard. I refreshed DIM and those listed updates were gone.