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Re : Golden lighting pack

Tim82Tim82 Posts: 859
edited December 1969 in Bryce Discussion

i thought i would share the fact for those who are or were interested in the "Golden Lighting" pack by David & Horo, it is now available in the store :)

Comments

  • HoroHoro Posts: 10,630
    edited December 1969

    Thank you Tim. However, this was declared a FREE product and this is also mentioned in the blurb. I just discovered it and sent marketing a note to please rectify it.

  • ChoholeChohole Posts: 33,604
    edited September 2014

    We reported it as well Horo, so they should get the message.

    Post edited by Chohole on
  • HoroHoro Posts: 10,630
    edited December 1969

    Thank you Pam. We have a saying "Doplt büetzt hebt besser" - meaning doubly sewn holds better.

  • ChoholeChohole Posts: 33,604
    edited December 1969

    And it worked, is now free in the store pages.

  • HoroHoro Posts: 10,630
    edited December 1969

    Yup, it's in David's and my store at $0.00. Steve did a good job.

  • Tim82Tim82 Posts: 859
    edited September 2014

    dose that mean i will get a refund ?...because i paid for it :( ...lol

    Post edited by Tim82 on
  • ChoholeChohole Posts: 33,604
    edited December 1969

    Yes, if you apply for one. Fill in a ticket here https://helpdaz.zendesk.com/requests/new to Sales dept. be surre to add your order number and the Paypal transaction number if you paid using paypal

  • Tim82Tim82 Posts: 859
    edited September 2014

    @chohole - i have just put forward a request, now i just have to wait and see :) ....thanyou for your help

    Post edited by Tim82 on
  • Tim82Tim82 Posts: 859
    edited December 1969

    my credit has been restored ...thank you again for your help :)

  • HoroHoro Posts: 10,630
    edited December 1969

    Tim Bateman said:
    my credit has been restored.

    Confirmed, the money I never asked for has evaporated.
  • Tim82Tim82 Posts: 859
    edited December 1969

    @ horo - i would have been happy to pay for it if it was not free :) ...i am really grateful for that pack, its great so far ...well just for the short time i have been experimenting with it :) ....and im 100% sure i will get many more hours worth of experiments out of it, so on that note, thank you for all your efforts in getting back up in the store, i appreciate that very much :)

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