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Carrara pro 8.5 empty !

McRenArtMcRenArt Posts: 67
in Carrara Discussion

Hi , 

I haven't used Carrara for a little while and today when I launched the app , at first it asked me again for the licence number and then it opened blank ...  no icons no menu nothing ;-( 
can I ask you for help? I've tried to reopen it more than on but no change ;-( 

I've attached a screenshot .. 
Thank you ;-) 

Screen Shot 2020-06-09 at 16.23.48.png
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Comments

  • 3drendero3drendero Posts: 2,024
    Which MacOS version do you use? Maybe some Mac user can help you out then.
  • McRenArtMcRenArt Posts: 67

    thank you :) 

  • McRenArtMcRenArt Posts: 67

    I went to the site you suggested, but I can't even register :-( 
     

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,213

    oh that's his sigline cheeky

    if you have Catalina it's apparently not fully supported (files cannot be opened)

    I am a Windows user but that's what they all are saying 

    sadly DAZ no longer developing Carrara so an older OS your only option 

  • DesertDudeDesertDude Posts: 1,235
    edited June 2020

    This is a long shot, but did you accidentally open the Render Node?

    It's been so long since I've had a 2nd machine I don't have the Render Node installed. Trying to install now and my computer is giving me grief, but my dim memory suggests that may be the Render Node.

    edited: got it installed, here is a screen grab of the Render Node:

    render_node.jpg
    1183 x 872 - 29K
    Post edited by DesertDude on
  • RuudLRuudL Posts: 193
    edited June 2020

    Here is mine screenshot of the Render Node with the Preference dialog. It only shows Port1 in the Application option. Also the Render Node has only 2 menus (File and Web) in the menubar.

     

    Post edited by RuudL on
  • McRenArtMcRenArt Posts: 67

    Hi all ^_^ 

    No I don't have catalina I have Osx 10.10 ;-) and no I did not hit the render node ;-) 
    it is weird ,  I haven't used it for a while , but the app was sitting in my HD untouched and when I opened it this morning 
    I got the surprise ;-( first it asked me again for the serial number and then it opened like the render node but I was booting the main app ;-( 
    it is a pity , I bought the pro version some time ago and I know they decided not to continue developing cararra , but it did work for me ;-( :-( 

  • McRenArtMcRenArt Posts: 67

    Forget it ;-) I'll just uninstall it ;-) may be I'll reinstall it later ;-) 
    Thank you all for your time smiley yes

  • RuudLRuudL Posts: 193
    edited June 2020

    Did you check the Application pane in the Preferences?

    It should look like this if it is not a Render Node.

     

    Post edited by RuudL on
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