no importer for the file format can be found? Help please
![henryke](https://secure.gravatar.com/avatar/a839e62ffc6bf3a8abc0f9a5e4102c9c?&r=pg&s=100&d=https%3A%2F%2Fvanillicon.com%2Fa839e62ffc6bf3a8abc0f9a5e4102c9c_100.png)
Hi all - I have a small problem here, maybe somebody can help me out with it:
I did order "Bot Genesis" (product link: http://www.daz3d.com/bot-genesis) for Genesis. After installed it with DazContent manager, it appears in the smart content (anatomy tab), howeverwhen I click on it (to apply/load), it always says "no importer for the file format can be found".
It happens all the time, after I load up the default genesis figure, selected the genesis figure or not, using male/female genesis - doesn't matter, the product just won't load.
Also the product page of "Bot Genesis" says it need only the newest DaztStudio (which I have), nothing more - there were no other required items, so it should work "out of the box", Which is sadly not the case:( any suggestions/ideas? thanks
ps: see attachement for error message)
![](https://free.downloads-cache.daz3d.com/forums/uploads/thumbnails/FileUpload/1a/b04597aceca551eeb30462097f4afc.jpg)
![](https://free.downloads-cache.daz3d.com/forums/uploads/thumbnails/FileUpload/1a/b04597aceca551eeb30462097f4afc.jpg)
Comments
I am afraid you will need to upgrade to DS4.5 to use these items.