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$9.98 is the correct price - it was available for $1 very briefly as part of launching the new site, that isn't its regular price.
please someone check my status ,if I am pc member or not.
in my account I am PC member of annual membersip , and next pay ment day is 4/19/2013.
but now I can not see PCmember forum , and every PC items do not shown as the PC 1.99prices
and I throw some pc products eg classic rolled hair to my cart, and chek it, but the price never change.
can I need to send ticket to help center?
Now I am waiting reply about another recall products, so I want not to send double tickets to help center.
it seems same case of Cybersox13 pr kick Air8p
I am quite used to daz bug so not suprise this time , just waitting they correct it.
We will help get this taken care of today. I'm sorry for the inconvenience.
>>DAZ_bfuner
it seems good and calm down to me , that daz administrator clearly replyed my ploblem..
ok I can wait, so hope daz correct it untill generation 5 genesis sale finish,
I'm back as well, but... you might want to take a look in your subscriptions and see if you see what I see... (see attachment. Good grief.)
Okay Daz, I'm in the Platinum Club X three times now, so that means that everything that's 65%off should now have an extra two 30%s off on top of that, right? So is that off the Original price, in which case Daz needs to start paying me for everything I buy now, or is it off the 65% on the current sale, so that an item that was $100.00 is now $17.15?
Bwa ha ha ha ha ha ha ha... ha! :coolgrin:
hi Richard, it happened at the launch of the new site that it happened.
This is not a serious thing just a little bug.:)
Peace
Yep!
I've now had enough of all this nonsense too and have just cancelled my "PC" subscription after many years of loyal (and expensive) patronage.
Oh well, such is life and even the "Free" software couldn't even win me over.
I guess I'm not alone !!
You misunderstand.
It was a limited time, Promotional price of $1 at the time of the site opening. The Price has since gone up to the regular price of $9.98 once the promotion has ended.
The current price is correct and the $1 is not longer valid.
hi Richard, it happened at the launch of the new site that it happened.
This is not a serious thing just a little bug.:)
Peace
Any word on the Platinum club renewal issue where existing members have to re-purchase the $30 monthly in order to get back into the system?
I am hesitant to allow you to play that game with my money. Frankly, I think it is a bad call to allow this to continue with NO Updates what so ever and no real acknowledgement.
We will help get this taken care of today. I'm sorry for the inconvenience.
Yet another query asking about the annual renewal — I've asked this about half a dozen times so far, and never got an answer. Is there an actual store product for "PC Membership Annual Renewal"? All I can find is the beginning Annual Membership, unless that's all there is now.
If so, I don't remember any sort of announcement from DAZ that the annual renewal would no longer be offered at its usual lower price than the beginning membership. We need information out here...
I have just flagged up Liliana's problem, I will add your query to my enquiry.
Please add me too. I've also been kicked out of the club today.
If you have just received a store credit, as a refund, then the best way of dealing with it is to subit a ticket to zendesk, citing sales as the dept. Theay are dealing with these pretty quickly.
Thanks — there's no immediate rush, my current membership doesn't run out until November. Coming on top of all the other post-changeover glitches/weirdnesses/train wrecks, though, it's starting to look a bit like a straw, and I'm feeling distinctly dromedarian.
Amen, Especially since I posted a ticket already and the Work around leaves a bad taste in the mouth...
>>DAZ_bfurner
please guide me,what I need to keep my menbership untill my next delivery time?
I thanks a lot suppot of her, and I understand it is not her mistake.
but I can not cleary why I need to save my credit card profies , and send card 4 number.
if daz need it for next renual time , I will think it at the time when my annuall period finish.
Can I use my PC membership untill next delivery time without any steps?
I bouht annnuall membership by pay-pall, DAZ got money already. so I can use pc membership untill next year delivery time
without any step. can not I?
You can add me in as well... I got a store credit yesterday (Friday noon) which kicked me out of the PC - it still shows as "active", but I don't get the discount any longer, and access to the "members" forum is blocked.
I replied/re-opened the ticket immediately and told Britney, but it was Friday late afternoon at that time.
I'm a bit worried now that it gets stuck over the weekend. There are some more items from the sale (that closes Aug 20th) that I wanted to buy. If it gets fixed early on Monday it will be in time, but otherwise... any ideas what to do?
I replied to the existing ticket rather than opening a new one, because during the first weeks of the new shop I got the impression that replies to existing tickets were processed faster than new tickets. However, should I rather close that and start a new one instead - and to which departement?
It may be better to open a new ticket on this issue, and send it to sales.
Thanks for the advice, the reply actually was for/within "sales" already and I wondered if "technical" could be better.
I'll do that now towards "sales" with a new ticket.
The whole thing really is a bit depressive - the shop worked fine for me during July and early August, so I considered it working again. But the recent improvements in look (that are nice indeed) seemed to have it broken entirely again. First my wishlist getting deleted by the shop, now this...
Do you think it's worth filing a ticket for the wishlist desaster as well? It seems to be rare (thankfully) and I can't really provide technical information about the "why-and-when-did-it-happen", so the ticket will hardly be more than "it did happen and that's it"...
Daz are aware of the wishlist problems, so don't worry about sending a ticket on that
The unsubscribing bug is one that is also being investigated, it is a strange one, but they do need to know who it has happened to.
I sent a new ticket.
I read about the bug before, but it still came somehow unexpected to me, because I didn't experience that much PC related problems than others in the early time. I was occasionally in/out of PC like many others, but it always "healed" by itself within minutes.
Hmm... one more odd thing. I tried to log out of both the shop and the forum, and I can't log out of the forum... trying to do so immediately sends me to the log-in screen of the shop (!) - but I stay logged into the forum. Known bug? I read about people getting knocked out, but I'm currently kept in :-)
@chohole:
I just realized a (for me) very weird thing. While none of the DAZ originals show the 30% discount, and all PC items show full prices, I just found that the weekly freebie is still $0 for me:
http://www.daz3d.com/shop/new-releases/motorcycle-helmets-for-genesis
Whatever the bug is, it does not apply to the freebie. Is that significant? I don't want to reply/re-open the (still) open tickets, so I thought I just mention it here.
Weekly freebie is free for everyone. It is the monthly ones that are PC specific.
Ah - thanks, didn't know that. This explains it of course... :-)
Anyone else not been billed for August yet????????
Here. Both my original bill date, and my new bill date of like the 17th have arrived and/or passed and no charge.
I have not been billed either and I am afraid to add it to my cart as I don't wanna be double billed :-(. Guess I will wait for a couple of more days and then try to do it manually.
I wasn't billed for August either and I probably just dumbly started a new subscription instead of waiting.
Does this mean we are being kicked out of the platinum club? I just thought they were late or giving us another free month to make up for all the issues.
Define "another" — the free month seems to have been very hit or miss, with way too many misses. Not sure which thread it was on, but there are a lot of reports of people being charged a couple of weeks late for what they thought was their free month. Maybe in the end no-one got the extra? At this point nothing would surprise me about the complete and utter mess the new store has made of the PC.