The Fabricator for Poser and Lacemaker for Poser

Hello, I purchased both of these yesterday and I have tried everything I can think of to get them to load in my poser 10 but nothing I do works. I installed to my C:\Program Files (x86)\Smith Micro\Poser 10\Runtime Would anyone have any ideas please?
Comments
Unfortunately there were changes in Python scripting between Poser 9 and Poser 10, and the PA who scripted this had said that she wasn't going to update products using python.
You can return the items and get a refund, by filing a hekp ticket to customer support, Sales. https://helpdaz.zendesk.com/hc/en-us/requests/new